Analyze the customer digital journey in real–time
When it comes to designing, building, and operating apps, ecommerce sites, and other end-user digital services, it’s critical to align all business and product teams toward continuously improving customer experience. However, there are two main challenges to doing that today. The important one is cultural, and the second one has to do with technical complexity. A key component to overcoming both challenges and achieving alignment is having a a digital experience monitoring platform that works for all, and for each.