Reveal, provision, and support the internal services that your organizational units offer to employees and to each other.

The Enterprise Service Management platform that allows all your departments and business units to organize, publish, and automate the services they offer to other parts of your organization.

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Want to see how enterprise service management can benefit your buisness?

Drop us a call and we’ll show you what it is and how it can benefit your organization. We’ll also discuss SMAX from OpenText, a service management tool that can meet your needs. SMAX makes things easier and improves your operations. Let’s talk about how it can work for you.

Primary benefits of ESM
  • Centralized Request Handling: Streamlines all service requests into one unified system.
  • Automated Workflows: Reduces manual efforts and speeds up processes.
  • Resource Optimization: Efficiently allocates resources for maximum productivity.
  • Enhanced Collaboration: Facilitates better communication across departments.
  • Data-Driven Insights: Provides valuable analytics for informed decision-making.
  • Improved Service Delivery: Ensures timely and effective response to service requests.
  • Scalability: Easily adapts to growing organizational needs.
  • Compliance Management: Helps in adhering to industry standards and regulations.
  • Employee Satisfaction: Boosts client satisfaction with streamlined services.

Typical topics for QnA:

ITSM, ITAM and ESM on one platform

Why combining ITSM, asset management, and Enterprise Service Management on one platform enhances efficiency, streamlines decision-making, reduces costs, and improves service delivery, essential for business growth and success.

How UX, AI, and automation improve services

How the combination of superb UX, AI-driven insights, and advanced automation fosters a more efficient, responsive, and user-friendly IT environment, aligning with your objectives of creating successful products and reducing friction and expenses.

Immediate value and world-class extensibility

See why a platform like SMAX offers immediate value and ROI, thanks to out of the box industry practices and processes, and ease of use, while also providing best-in-class extensibility with codeless configuration, integration flexibility, and more.

Real-world cases in greek enterprises

Discuss actual use cases, challenges and solutions with engineers from Performance Technologies, OpenText, and with colleagues from enterprises like the ones you work for.

SMAX is used by greek enterprises of all sizes in the financial, industrial, and commercial sectors.

SMAX is available as an on-premise, SaaS, or public cloud service (on Microsoft Azure), and as such can meet the needs and budget of any SMB or enterprise organization.

Drop us an email to discuss how we can get you started on your ESM journey today.

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